Take action today. Call our experts at: phone icon1-800-522-5221

Contact Us

Toll free Number

1-800-522-5221

Email Address

[email protected]

Local Phone

703-707-4600

 

Hours: Monday - Friday 8:30 AM - 5:30 PM (Insurance sales until 7:00 PM)

**Holiday Hours: Closed on Federal Holidays except for Columbus Day.

Office Locations

AAFMAA Headquarters
102 Sheridan Avenue
Fort Myer, VA 22211-1110
Get Directions
AAFMAA Reston Offices
1850 Old Reston Avenue
Reston, VA 20190-3305
Get Directions
 

For Technical Support, Call:

1-800-522-5221 (Option 5)


 

Membership & Insurance Sales

Current and new members — including CAP Loan inquiries

Hours

Monday-Friday 8:30 AM-7:00 PM ET

Pending Life Insurance & CAP Applications

Mailing Address

1856 Old Reston Avenue Ste 200
Reston, VA 20190

Hours

Monday-Friday 8:30 AM-5:30 PM ET

Policy Services

In-force life insurance policy questions, premium payments, policy loans, beneficiary changes, Long-Term Care Settlement Option.

Mailing Address

1856 Old Reston Avenue, Ste 200
Reston, VA 20190

Hours

Monday-Friday 8:30 AM-5:30 PM ET

Mortgages

Phone Number

1-844-422-3622

Mailing Address

AAFMAA Mortgage Services LLC (AMS)
Corporate Address 
2000 Regency Parkway, Suite 140
Cary, NC 27518

Hours

Monday-Friday 8:30 AM-5:30 PM ET

Financial Planning, Investment Management and Trust Services

Phone

1-910-307-3500

Mailing Address

North Carolina Headquarters
639 Executive Place, Ste 200
Fayetteville, NC 28305

Member Benefits - Living, Premier and Survivor Assistance Services

Mailing Address

AAFMAA Member Benefits
102 Sheridan Ave
Fort Myer VA 22211-1100
[email protected]
AAFMAA VA Claims Coordination
1856 Old Reston Ave Suite 200
Reston VA 20190
[email protected]
AAFMAA Survivor Benefits
1856 Old Reston Ave Suite 200
Reston VA 20190
[email protected]

Hours

Monday-Friday 8:30 AM-5:30 PM ET

Send Us a Question

Have any questions or concerns regarding our products? Fill out your information and we'll get back to you quickly.

Who are you trying to reach?

By submitting this form, you are confirming that you have read, understood, and agree to AAFMAA’s Privacy Policy and Terms and Conditions. I therefore agree to receive emails, phone calls, and SMS text messages from AAFMAA using the contact information I have provided. I understand that message and data rates may apply.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

FAQ

Have questions? Get them answered by checking out our FAQ page.


Learn More

Learning Hub

Explore our collection of resources and tools to help make your decision.


Learn More